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Shipping
Thank you for choosing to shop with us! Your order is in progress, and we're diligently working on it. Our current processing time is approximately 5 business days.
Feel free to reach out to us for clarification on the production timeframe for made-to-order products, such as customized wax stamps, event supplies, and more.
Details:
CANADA
- Orders will be processed upon reaching a minimum purchase of $20 (Canadian Dollars). Each parcel will incur a shipping fee of $15 (Canadian Dollars) and will be dispatched via Canada Post. Tracking numbers will be generated once the order has been processed.
- For orders over $50 (Canadian Dollars), complimentary tracked shipping will be provided.
- We provide an upgraded shipping option for express delivery with tracking (3-5 days) at checkout.
USA
- For orders over $50 (Canadian Dollars), tracked shipping via Canada Post will be provided.
- We provide an upgraded shipping option for express delivery with tracking at checkout
Notes:
Please be advised that if you have pre-ordered an item, you will receive a confirmation email once your order has been placed. Please note that pre-made items, as customized products, are not eligible for returns. However, should you encounter any defects or damages upon receipt, please contact us immediately, and we will gladly assist in resolving the issue.
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